Not legal advice. This page is a templated baseline aligned with Default — see /legal/<country>/terms for jurisdiction-specific terms. It does not constitute independent legal advice and has not been reviewed by counsel for your specific circumstances. For questions or to request the executed PDF version, email legal@orisinvoice.com.
1. Acceptance of terms
These Terms of Service govern your access to and use of Oris Invoice. By creating an account, you agree to these Terms, our Privacy Policy, and any product-specific addenda. If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation.
Country-specific Terms at /legal/<country>/terms take precedence over this default page for users resident in those jurisdictions. If you are unsure which set applies to you, the country-specific page reflects the jurisdiction-tailored carve-outs that govern.
2. The service
Oris Invoice is a multi-tenant cloud invoicing and tax-compliance platform operated by ORIS Intelligence Pvt Ltd, a company registered in Bangalore, India. We grant you a non-exclusive, non-transferable, revocable licence to use the service in accordance with these Terms and your subscription plan.
3. Subscription, fees, and taxes
Subscription fees are billed in your local currency where supported, otherwise in USD or INR per the published tier on our pricing page. Taxes (e.g. GST, VAT, sales tax) are added in accordance with the law of your jurisdiction. Fees are non-refundable except where required by law or under our 30-day money-back guarantee on initial paid subscriptions.
4. Acceptable use
You will not (a) reverse-engineer, decompile, or attempt to derive the source code of the service; (b) use the service to send unsolicited communications, infringe intellectual property, or transmit malicious code; (c) attempt to circumvent rate limits, security controls, or access permissions; (d) use the service to evade tax or commit fraud. We may suspend or terminate accounts in violation.
5. Customer data
You retain all rights to data you upload to the service ("Customer Data"). You grant us a limited licence to process Customer Data solely as needed to provide the service, prevent abuse, and meet our legal obligations. You are responsible for the lawfulness of Customer Data.
6. Tax accuracy and compliance
Oris Invoice computes taxes based on the rules and rates we maintain. We work hard to keep these current. However you remain responsible for the accuracy of your invoices, tax returns, and submissions to tax authorities. Oris is a tool, not a tax advisor — consult a qualified professional for material decisions.
7. Service levels and availability
We target 99.9% monthly uptime for the API and Dashboard, excluding planned maintenance announced at least 48 hours in advance. Live status is at status.orisinvoice.com.
8. Suspension and termination
Either party may terminate for material breach with 30 days written notice if the breach is not cured. We may suspend without notice for security incidents, suspected fraud, or non-payment after 14 days past due. On termination you may export your data for 30 days, after which we delete it (subject to statutory retention overrides).
9. Limitation of liability
To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the service is limited to the fees you paid in the 12 months preceding the claim. Neither party is liable for indirect, special, consequential, or punitive damages. Nothing in these Terms limits liability for fraud, gross negligence, or wilful misconduct, or any other liability that cannot be excluded under applicable law.
10. Governing law and disputes
Where you are resident in a jurisdiction for which we publish country-specific Terms (/legal/<country>/terms), those Terms govern. In all other cases, these Terms are governed by the laws of India and the courts of Bangalore have exclusive jurisdiction, except where mandatory consumer-protection rules require otherwise.
11. Updates to these Terms
We may update these Terms from time to time. Material changes are notified by email and posted on this page at least 30 days before they take effect. Continued use of the service after the effective date constitutes acceptance.
12. Contact
Legal queries: legal@orisinvoice.com. Billing: billing@orisinvoice.com. Support: support@orisinvoice.com.