Not legal advice. This page is a templated baseline aligned with GDPR + Belgian DPA. It does not constitute independent legal advice and has not been reviewed by counsel for your specific circumstances. For questions or to request the executed PDF version, email legal@orisinvoice.com.
1. Acceptance of terms
These Terms of Service govern your access to and use of Oris Invoice in Belgium. By creating an account, you agree to these Terms, our Privacy Policy, and any product-specific addenda.
2. The service
Oris Invoice is a multi-tenant cloud invoicing and tax-compliance platform. We grant you a non-exclusive, non-transferable, revocable licence to use the service in accordance with these Terms and your subscription plan.
3. Subscription, fees, and taxes
Subscription fees are billed in EUR per the published tier on our pricing page. BTW/TVA at the applicable Belgian rate is added in accordance with the Belgian VAT Code. Fees are non-refundable except where required by law or under our 30-day money-back guarantee on initial paid subscriptions.
4. Acceptable use
You will not (a) reverse-engineer the service; (b) use the service to send unsolicited communications, infringe IP, or transmit malicious code; (c) circumvent rate limits or security controls; (d) use the service to evade tax or commit fraud.
5. Customer data
You retain all rights to data you upload ("Customer Data"). You grant us a limited licence to process Customer Data solely as needed to provide the service and meet our legal obligations under GDPR + Belgian DPA. You are responsible for the lawfulness of Customer Data.
6. Tax accuracy and compliance
Oris Invoice computes BTW/TVA based on rates we maintain (21% standard, 12% / 6% reduced, 0% intra-EU/export). You remain responsible for the accuracy of your invoices, BTW-aangifte / déclaration de TVA, and INTERVAT submissions. Oris is a tool, not a comptable / boekhouder.
7. E-invoicing and Peppol
From 1 January 2026, all VAT-registered Belgian B2B exchanges must use a structured electronic format. Oris generates Peppol BIS 3.0 compliant UBL by default and routes via Mercurius for B2G or via accredited Access Point for B2B. You remain responsible for selecting the correct routing and validating recipient endpoints.
8. Statutory retention
Belgian invoices are stored on an INSERT-only basis with 7-year statutory retention from the end of the calendar year in which the invoice was issued, per Belgian VAT Code Art. 60. Audit logs are retained for the same period.
9. Service levels and availability
We target 99.9% monthly uptime, excluding planned maintenance announced at least 48 hours in advance. Live status at status.orisinvoice.com.
10. Suspension and termination
Either party may terminate for material breach with 30 days' notice if uncured. We may suspend without notice for security incidents, suspected fraud, or non-payment after 14 days past due. On termination you may export your data for 30 days; statutory retention persists for 7 years thereafter.
11. Limitation of liability
To the maximum extent permitted by Belgian law, our aggregate liability for any claim is limited to the fees paid in the 12 months preceding the claim. Liability for indirect, special, consequential, or punitive damages is excluded. Nothing limits liability for fraud, gross negligence, or intentional misconduct.
12. Governing law and disputes
These Terms are governed by Belgian law. The courts of Brussels have exclusive jurisdiction, except where mandatory consumer-protection rules require otherwise.
13. Updates
Material changes are notified by email and posted on this page at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
14. Contact
Legal: legal@orisinvoice.com. Billing: billing@orisinvoice.com. Support: support@orisinvoice.com.