Not legal advice. This page is a templated baseline aligned with GDPR + UAVG. It does not constitute independent legal advice and has not been reviewed by counsel for your specific circumstances. For questions or to request the executed PDF version, email legal@orisinvoice.com.
1. Acceptance of terms
These Terms of Service govern your access to and use of Oris Invoice in the Netherlands. By creating an account, you agree to these Terms, our Privacy Policy, and any product-specific addenda.
2. The service
Oris Invoice is a multi-tenant cloud invoicing and tax-compliance platform. We grant you a non-exclusive, non-transferable, revocable licence to use the service in accordance with these Terms and your subscription plan.
3. Subscription, fees, and taxes
Subscription fees are billed in EUR per the published tier on our pricing page. BTW at the applicable Dutch rate (21% / 9% / 0%) is added per the Dutch VAT Act (Wet op de omzetbelasting 1968). Fees are non-refundable except where required by law or under our 30-day money-back guarantee.
4. Acceptable use
You will not (a) reverse-engineer the service; (b) send unsolicited communications; (c) circumvent security controls; (d) use the service to evade tax or commit fraud.
5. Customer data
You retain rights to data you upload ("Customer Data"). You grant us a limited licence to process Customer Data to provide the service and meet our obligations under GDPR + UAVG.
6. Tax accuracy and compliance
Oris computes BTW based on rates we maintain (21% / 9% / 0%). You remain responsible for the accuracy of invoices, BTW-aangifte, and ICP-listing submissions to the Belastingdienst. Oris is a tool, not a boekhouder.
7. E-invoicing and Peppol
Dutch central-government suppliers must invoice via Peppol since 1 January 2017. Oris generates Peppol BIS 3.0 UBL by default and routes via Digipoort for B2G or via accredited Access Point for B2B. You remain responsible for selecting routing and validating recipient endpoints.
8. Statutory retention
Dutch invoices and accounting records are retained for 7 years from end of the calendar year (Algemene wet inzake rijksbelastingen Art. 52). Audit logs retained for the same period on INSERT-only basis.
9. Service levels and availability
We target 99.9% monthly uptime, excluding planned maintenance announced at least 48 hours in advance. Live status at status.orisinvoice.com.
10. Suspension and termination
Either party may terminate for material breach with 30 days' notice if uncured. We may suspend without notice for security incidents, fraud, or non-payment after 14 days past due. On termination you may export your data for 30 days; statutory retention persists for 7 years.
11. Limitation of liability
To the maximum extent permitted by Dutch law, our aggregate liability is limited to fees paid in the 12 months preceding the claim. Liability for indirect, special, consequential or punitive damages is excluded. Nothing limits liability for fraud, gross negligence, or intentional misconduct.
12. Governing law and disputes
These Terms are governed by Dutch law, excluding the CISG. The courts of Amsterdam have exclusive jurisdiction, except where mandatory consumer-protection rules require otherwise.
13. Updates
Material changes are notified by email and posted at least 30 days before effective. Continued use constitutes acceptance.
14. Contact
Legal: legal@orisinvoice.com. Billing: billing@orisinvoice.com. Support: support@orisinvoice.com.