Not legal advice. This page is a templated baseline aligned with Oman PDPL Royal Decree 6/2022. It does not constitute independent legal advice and has not been reviewed by counsel for your specific circumstances. For questions or to request the executed PDF version, email legal@orisinvoice.com.
1. Who we are
Oris Invoice is operated by ORIS Intelligence Pvt Ltd ("we", "us", or "Oris"). For users resident in Oman, this Privacy Policy is governed by Oman PDPL Royal Decree 6/2022. Our supervisory authority for this jurisdiction is the Ministry of Transport, Communications and Information Technology.
2. What personal data we collect
We collect: account identifiers (name, email, phone), organisation tax registration data (e.g. GSTIN, VAT, EIN), invoice and customer master data you input, payment transaction metadata, and standard system telemetry (IP, device, timestamps). We do not collect special-category or sensitive personal data unless you choose to upload it within an invoice description.
3. Lawful basis and purpose
We process personal data on the basis of (a) contract performance — to deliver the invoicing service you subscribed to; (b) legal obligation — to comply with tax, anti-money-laundering, and audit retention rules; (c) legitimate interest — to secure the service and prevent abuse; and (d) consent — for non-essential analytics and marketing communications, which you may withdraw at any time.
4. Sub-processors and international transfers
We rely on a vetted list of sub-processors (cloud hosting, email delivery, payment gateways, anti-fraud, error monitoring). The current list is available on request. For users resident in Oman, primary data hosting is in the regional zone closest to you. Cross-border transfers, where required, rely on adequacy decisions or standard contractual clauses recognised by Ministry of Transport, Communications and Information Technology.
5. Retention
We retain account and invoice data for the longer of (a) the duration of your subscription plus 30 days, or (b) the statutory retention period applicable to invoices in your jurisdiction (typically 5 to 10 years). Audit logs are retained for 7 years on an INSERT-only basis. Backups are retained for 35 days.
6. Your rights
Under Oman PDPL Royal Decree 6/2022 you may have the right to: access your personal data; rectify inaccurate data; erase data (subject to statutory retention overrides); restrict or object to processing; receive your data in a portable format; and lodge a complaint with the Ministry of Transport, Communications and Information Technology. Submit any rights request to privacy@orisinvoice.com — we respond within 30 calendar days.
7. Security
Data at rest is encrypted with AES-256-GCM. Bank account numbers, IFSC codes, customer tax IDs, and other sensitive fields are individually encrypted at the column level with KMS-managed keys. Access is governed by PostgreSQL Row-Level Security keyed on the org context. Audit logs are append-only. We maintain SOC 2 Type II controls and an ISO 27001-aligned ISMS.
8. Cookies and analytics
We use a minimal set of essential cookies for authentication and session integrity. Optional analytics cookies are disabled by default and require your explicit consent. We do not use cross-site tracking pixels or sell user data to advertising networks.
9. Children's data
Oris Invoice is a B2B service not directed at individuals under 16 (under 18 in some jurisdictions). We do not knowingly collect personal data from children. If you believe a child has submitted personal data through our service, contact us at privacy@orisinvoice.com and we will delete it.
10. Contact and updates
Privacy queries: privacy@orisinvoice.com. Data Protection Officer: dpo@orisinvoice.com. We post material changes to this Policy 30 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the revised Policy.