Not legal advice. This page is a templated baseline aligned with Egyptian PDPL 151/2020. It does not constitute independent legal advice and has not been reviewed by counsel for your specific circumstances. For questions or to request the executed PDF version, email legal@orisinvoice.com.
1. Acceptance of terms
These Terms of Service govern your access to and use of Oris Invoice in Egypt. By creating an account, you agree to these Terms, our Privacy Policy, and any product-specific addenda.
2. The service
Oris Invoice is a multi-tenant cloud invoicing and tax-compliance platform. We grant you a non-exclusive, non-transferable, revocable licence to use the service in accordance with these Terms and your subscription plan.
3. Subscription, fees, and taxes
Subscription fees are billed in EGP or USD per the published tier. VAT at the applicable Egyptian rate (14% standard / 0% / exempt) is added per the Egyptian VAT Law No. 67/2016. Fees are non-refundable except where required by law or under our 30-day money-back guarantee.
4. Acceptable use
You will not (a) reverse-engineer the service; (b) send unsolicited communications; (c) circumvent security or rate limits; (d) use the service to evade tax or commit fraud.
5. Customer data
You retain rights to data you upload ("Customer Data"). You grant us a limited licence to process Customer Data to provide the service and meet our obligations under Egyptian PDPL Law 151/2020.
6. Tax accuracy and compliance
Oris computes VAT based on rates we maintain. You remain responsible for the accuracy of invoices, ETA submissions, and monthly VAT returns. Oris is a tool, not a chartered accountant.
7. ETA e-invoicing
Egyptian Tax Authority e-invoicing has been mandatory across phased thresholds since 2020/2021 for B2B and B2C. Oris generates the ETA-compliant JSON document and submits via the Comprehensive ETA portal using your taxpayer-issued credentials. You remain responsible for ensuring your ETA registration is current and your taxpayer ID is correctly mapped.
8. Statutory retention
Egyptian tax records are retained for 5 years per the Tax Procedures Law. Oris stores invoices and audit logs on an INSERT-only basis aligned with this retention.
9. Service levels and availability
We target 99.9% monthly uptime, excluding planned maintenance announced at least 48 hours in advance. Live status at status.orisinvoice.com.
10. Suspension and termination
Either party may terminate for material breach with 30 days' notice if uncured. We may suspend without notice for security incidents, fraud, or non-payment after 14 days past due. Statutory retention persists for 5 years thereafter.
11. Limitation of liability
To the maximum extent permitted by Egyptian law, our aggregate liability is limited to fees paid in the 12 months preceding the claim. Liability for indirect, special, consequential or punitive damages is excluded. Nothing limits liability for fraud, gross negligence, or wilful misconduct.
12. Governing law and disputes
These Terms are governed by Egyptian law. The Cairo Economic Court has exclusive jurisdiction, except where mandatory consumer-protection rules require otherwise.
13. Updates
Material changes are notified by email and posted at least 30 days before effective. Continued use constitutes acceptance.
14. Contact
Legal: legal@orisinvoice.com. Billing: billing@orisinvoice.com. Support: support@orisinvoice.com.