Not legal advice. This page is a templated baseline aligned with KVKK + GİB. It does not constitute independent legal advice and has not been reviewed by counsel for your specific circumstances. For questions or to request the executed PDF version, email legal@orisinvoice.com.
1. Acceptance of terms
These Terms of Service govern your access to and use of Oris Invoice in Türkiye. By creating an account, you agree to these Terms, our Privacy Policy, and any product-specific addenda.
2. The service
Oris Invoice is a multi-tenant cloud invoicing and tax-compliance platform. We grant you a non-exclusive, non-transferable, revocable licence to use the service in accordance with these Terms and your subscription plan.
3. Subscription, fees, and taxes
Subscription fees are billed in TRY or EUR per the published tier. KDV at the applicable Turkish rate (20% / 10% / 1% / 0%) is added per the Turkish VAT Code (KDVK Law No. 3065). Fees are non-refundable except where required by law or under our 30-day money-back guarantee.
4. Acceptable use
You will not (a) reverse-engineer the service; (b) send unsolicited communications; (c) circumvent security or rate limits; (d) use the service to evade tax or commit fraud.
5. Customer data
You retain rights to data you upload ("Customer Data"). You grant us a limited licence to process Customer Data to provide the service and meet our obligations under KVKK (Law No. 6698) and GİB regulations.
6. Tax accuracy and compliance
Oris computes KDV based on rates we maintain. You remain responsible for the accuracy of invoices, e-Fatura / e-Arşiv submissions, and KDV1 / KDV2 / muhtasar / damga vergisi declarations. Oris is a tool, not a muhasebeci or YMM.
7. e-Fatura and e-Arşiv
For taxpayers above the GİB-published threshold, e-Fatura is mandatory for B2B exchanges with other registered taxpayers and e-Arşiv for all other invoicing. Oris generates UBL-TR 1.2.1 by default and routes via your authorised özel entegratör. You remain responsible for ensuring your özel entegratör is GİB-accredited and your VKN is correctly mapped.
8. Statutory retention
Turkish tax-administration records are retained for 5 years (or 10 years for some categories per VUK Art. 253). Oris stores invoices and audit logs on an INSERT-only basis aligned with VUK retention. Customer-portal exports remain available throughout.
9. Service levels and availability
We target 99.9% monthly uptime, excluding planned maintenance announced at least 48 hours in advance. Live status at status.orisinvoice.com.
10. Suspension and termination
Either party may terminate for material breach with 30 days' notice if uncured. We may suspend without notice for security incidents, fraud, or non-payment after 14 days past due. On termination you may export your data for 30 days; statutory retention persists per VUK.
11. Limitation of liability
To the maximum extent permitted by Turkish law, our aggregate liability is limited to fees paid in the 12 months preceding the claim. Liability for indirect, special, consequential, or punitive damages is excluded. Nothing limits liability for fraud, gross negligence (ağır kusur), or wilful misconduct.
12. Governing law and disputes
These Terms are governed by Turkish law. The Istanbul Central Courts (İstanbul Anadolu Mahkemeleri) have exclusive jurisdiction, except where mandatory consumer-protection rules require otherwise.
13. Updates
Material changes are notified by email and posted at least 30 days before effective. Continued use constitutes acceptance.
14. Contact
Legal: legal@orisinvoice.com. Billing: billing@orisinvoice.com. Support: support@orisinvoice.com.